JANA POOL AGENT - About The Agent

Jana Pool is an American Family Insurance agent in Post Falls, Idaho. She has 32 years of experience in the insurance industry and whether your are purchasing a car, buying a home, starting a small business, or want to leave a legacy, our American Family Insurance agency is dedicated to protecting your dreams. From your home and auto to life, small business and more, get a quote today and I’ll start building you the best policy — with the best discounts — to help you protect what matters most.

My Background

I have worked in the insurance industry since 1988. In 2011 I became an agent with American Family and I opened my second location in 2017.


Coeur d'Alene Chambers, Post Falls Chambers, St Vincent de Paul, NIBCA

Licensed Staff

I have three licensed members of my team

Personal Information

I have raised two children in Coeur d'Alene alongside my husband and high school sweetheart Kenny Pool. He has owned Pool Auto Sales in Hayden, ID since 2002. We just welcomed our first granddaughter in June of 2019, and we have a spoiled lab, Molly.


American Star Certification - The Excellence in Customer Experience award 2017, 2018 and 2019. Best of North Idaho - Insurance Agency 2013 All American Agent - an award honoring last year’s sales, service and customer satisfaction 2014