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How to File a Business Insurance Claim With American Family Insurance

If the unexpected happens, we’ll be with you every step of the way. Our claims service is focused on helping you regroup and restore your business, with as little interruption as possible. Filing a claim with American Family Insurance is quick and easy, so you can get back to what matters most.

What You Need to Know About Filing a Business Insurance Claim

When you file a business insurance claim, one of our experienced claims representatives will review your claim as quickly as possible. They’ll contact you within a few days of reviewing your claim and a claims adjuster will be scheduled to meet you and assess any damage or losses you’ve had to your business.

What You Need to File a Business Insurance Claim

You can file your claim online or by calling 1-800-MYAMFAM (1-800-692-6326). Here’s what you’ll need when you file:

  • Your business insurance policy number
  • Date and time of the incident
  • Brief description of what happened
  • The insurance and contact information for others involved

American Family’s Dreams Restored Program

Do you rely on vehicles to keep your business thriving? Our Dreams Restored Program takes the stress out of choosing a repair shop should the unexpected occur. We’ve done the work for you by finding the most trusted, customer-friendly shops in your neighborhood, so you can relax knowing your vehicle will be well taken care of.

Quick. Because of our direct relationship with the shops, repairs can begin sooner than at non-DRP facilities.

Guaranteed. Repairs have a lifetime workmanship guarantee backed by American Family.

Easy. No need for multiple estimates.

Convenient. No messy billing. The bill (minus deductible) is sent directly to American Family.

Reliable. Our DRP shops meet the highest ratings for repairs and customer service.

Find a participating shop near you.


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