Everything you need to know about insurance basics, like coverage types, limits, cost and more.
Ownership, Urgency, Excellence
We are all leaders of a high performing business delivering unparalleled customer solutions.
We Value Our Employees as Much as Our Customers
We believe that how we treat one another is just as important as what we deliver to our customers. Everyone — be it an employee or a policyholder — deserves our best. We’re able to give you our best by adhering to six primary values:
Accountable
Caring
Respectful, Empathetic, Collaborative
We embrace the power of teamwork and our partnerships across the enterprise and our communities.
Courageous
Agile, Resilient, Driven
We are focused and passionate in driving the actions that will move our business forward.
Inclusive
Advocate, Accept, Belong
We encourage and embrace the power of diverse ideas formed through unique experiences and backgrounds.
Innovative
Entrepreneurial, Risk taking, Empowered
We proactively seek to transform our business in new and meaningful ways.
Trustworthy
Transparent, Authentic, Ethical
We operate with integrity in all that we do.
American Family believes it’s important to foster a culture where ethical behavior is a priority. To make our desired culture a reality, we have a continued focus on ensuring our employees feel empowered to create collaborative, trust-based relationships.
For specifics on how we live our values and what we expect of our employees, read the Enterprise Code of Conduct and Business Ethics, and for agents and their staff, the American Family Agent and Agents’ Staff Code of Conduct and Business Ethics.