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customer support

How Can We Help You?

With the right support, any dream is possible. One of the ways we support dreamers is through hassle-free customer service. Explore coverage options, manage your policy, connect with your agent and learn more about insurance — all from one convenient place!

Need to call us?

Reach out to our Care Center experts by calling 1-800-MYAMFAM (1-800-692-6326).

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Everything in one place — My Account

Manage your policy at your convenience. Access your proof of insurance, setup automatic payments, track claims and more.

Secure, quick and easy payments

Want to conveniently pay your bill online? Look no further!

File or view a claim

Accidents can be stressful enough as is. Enjoy one less worry by filing and tracking your claims online. 

Chat with us

Our virtual assistant is available to help you with your policy and quickly answer questions. Go ahead, ask away! 

Prefer a Guided Experience? Your Agent is Ready to Help.

Connecting with an expert is a wonderful way to get all the help you need for the coverage you want. Search your zip code and discuss options with your local agent today!


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Access on the Go With the MyAmFam Mobile App

 

View your proof of insurance

No more rummaging through the glovebox — use the app to quickly access your always-up-to-date insurance card.

Set up AutoPay

Just set it and forget it! Never worry about missing a payment when you set up AutoPay. You can also schedule one-time payments in the MyAmFam app.

Track your claim

Stay updated on your claim wherever you are. Feel confident every step of the way.

Get roadside assistance

Stuck on the side of the road after a vehicle break-down or accident? Connect to Emergency Roadside Assistance right from the app, or by calling 1-800-MYAMFAM (1-800-692-6326).

Get it on Google Play  Download on the App Store

Customer Support FAQs

  1. How much you can save depends on a variety of factors but, typically, bundling insurance policies can save you around 10-20% on your insurance premium.

    Customers who bundle their auto and home insurance policies save up to 23% on both policies together.*

  2. In addition to self-service options like chat, we want to make it easy to connect with us any way you prefer.

    If you’d like to share any feedback about your experience with our website, you can provide site feedback.

  3. If you suspect claims fraud has taken place, contact our Special Investigations Unit at 608-242-4100, ext. #31061. 

Want to Know More?

Ready to dive into savings? Dig into the many ways you can trim the cost of coverage. See how easy it is to control what you pay for insurance!
From your business to your family, we’re here to help support you at every step in your journey. Explore our extensive collection of resource articles and learn more about topics that interest you.
Curious about coverage? Find yourself wondering how insurance works? Check out our guide to insurance basics and get all the facts you need to protect yourself and your things!

Discount and savings amounts and eligibility will vary. Some restrictions apply. Discounts may vary by state, property policy form and company underwriting the auto and/or homeowners policy. Discounts may not apply to all coverage on an auto or property policy. Discounts do not apply to a life policy.

*Customers who bundle auto and home insurance policies may save up to 23% on both policies together (as of October 2021). Discounts may vary by state, property, policy form and company underwriting the auto and/or home policy. Discounts may not apply to all coverages on an auto or property policy.