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File a Claim

When the unexpected happens, you can count on us to help you get your life back on track. Log in to My Account or choose File Claim as a Guest to get started.


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Not an American Family Customer?

File a claim without signing in or file a claim on behalf of someone else.


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Want to Talk to Someone?

The claims support you need is just a phone call away: 1-800-692-6326.

File and Track a Claim with the MyAmFam App

Filing and monitoring the status of your claim is simple and convenient with the MyAmFam app. Download the app today.